The acronym A.L.G.E.E
A.L.G.E.E. provides a basic action plan on how to help a person in a mental health crisis, or developing mental health issues. These actions are not necessarily steps to be followed in a fixed order though; they are lettered purely to help remember them.
APPROACH - Approach the person, assess and assist with any crisis.
Approach the person with your concerns about their mental health, and try and find a suitable space where you both feel comfortable, if the situation permits. Initiate a conversation about how they are feeling if they do not do so themselves. Respect the person's privacy and confidentiality.
LISTEN – listen and communicate non-judgementally.
Listening to the person is a very important step. It is important to set aside any preconceived ideas or judgements about the person or their situation. Any person experiencing distressing signs needs to feel he or she is being really listened to, and understood, and able to trust you.
GIVE – Give support and information.
Once the person with mental health issues feels listened to, it can be easier then to offer support, help and information. This could include emotional support such as recognising and accepting the way the person feels, and giving them hope for recovery.
ENCOURAGEMENT - Encourage the person to get appropriate professional help.
Encouraging the person to get professional help and support, which can include seeing their GP, counselling, assistance with employment and educational goals, etc. Exploring options may also identify any barriers and reluctance the person may experience about accessing treatment.
ENCOURAGEMENT – Encourage other support and support networks.
Encourage and support the person to use self-help strategies. These strategies will allow people to make positive choices that can put them back in control of their lives. Seeking support from family, friends and other people who have experienced poor mental health can also provide valuable help in the person's recovery.
